Online Payments for Digitization Orders

Refund Policy: In cases where the Digital Production Group fails to provide the patron with the products specified in the original order, DPG will re-fill the order at no additional charge, provided that DPG is notified within 90 days of having delivered the order. Correcting these errors requires a review of the originally delivered items, and the patron will be required to destroy any digital copies of the images provided prior to re-delivery.

In the rare cases where payment for services has been accepted via credit card and the Digital Production Group is not capable of providing some or all of the requested services, DPG will refund the full value of any un-fulfilled service item.

By clicking the "Pay Now" button, you agree to the conditions set forth in the refund policy as stated above.

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Questions? Email digitalservices@virginia.edu or call 434-924-4026 or 434-924-4957.

Commitment to Privacy

Individuals’ privacy is important to the University of Virginia. To better protect your privacy we provide this notice explaining our online information policy and practices. To make this notice easy to find, we make it available through a link on our homepage. Our privacy and public records obligations are governed solely by applicable Virginia statutes, including, but not limited to, the Virginia Privacy Protection Act of 1976, the Virginia Freedom of Information Act, and by any applicable U.S. federal laws. The entire policy can be found at http://www.virginia.edu/copyright.html#privacy.