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Return and Refund Policy:

Payments made for goods and services already received will not be eligible for a refund. Pre-payments for goods and services may be eligible for a refund by emailing mlbs@virginia.edu. Refunds in this case will be based on the refund and cancellation policy(ies) for the goods and services you originally paid. All refunds will be posted to the original payment card.

Customer Service Contact Information:

Contact Name: Rhonda Ruff
Contact Phone and/or Email: 434-982-5486

Commitment to Privacy:

Individuals’ privacy is important to the University of Virginia. To better protect your privacy we provide this notice explaining our online information policy and practices. To make this notice easy to find, we make it available through a link on our homepage. Our privacy and public records obligations are governed solely by applicable Virginia statutes, including, but not limited to, the Virginia Privacy Protection Act of 1976, the Virginia Freedom of Information Act, and by any applicable U.S. federal laws. The entire policy can be found at http://www.virginia.edu/copyright.html#privacy.